Frequently Asked Questions

You can book by contacting us directly via our official email at contact@alinaclean.com.au. Our team will get back to you within 24 hours to discuss your requirements and schedule a session.

We currently provide high-end domestic cleaning services across major metropolitan areas in Australia. Please contact us to confirm if we service your specific suburb.

Absolutely. We prioritise the health of your family and pets by using premium, non-toxic, and eco-friendly cleaning solutions that are effective yet gentle.

We require at least 48 hours' notice for cancellations or rescheduling. Cancellations made within 24 hours of the scheduled time may incur a fee as per our Terms and Conditions.

We accept secure electronic bank transfers and major credit cards. Invoices are sent via email upon completion of the service.

Yes, all our staff members undergo rigorous background checks, including police clearances, to ensure the safety and security of your home.